Effective Date: 23.03.25
Realcognita Pty Ltd and its affiliated entities (“Realcognita”, “we”, “our”, “us”) respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information across our offices and jurisdictions in Australia, USA, Philippines, Singapore, and Vietnam, and via our website www.realcognita.com
1. Who We Are
Realcognita is an international outsourced building and construction services provider. We offer support solutions including drafting, estimation, project management, and administration to construction and development businesses globally.
2. Information We Collect
We collect personal information from our clients, potential clients, contractors, suppliers, and website visitors. This may include:
- Personal Identifiers: Name, address, email, phone number, job title
- Business Information: Company name, industry, location
- Technical Data: IP address, browser type, device information, cookies, and usage data
- Payment Information: Billing details, transactional records (handled securely)
- Recruitment Information (for job applicants): CVs/resumes, qualifications, employment history
3. How We Collect Your Information
We may collect personal information through:
- Direct contact (phone, email, meetings, forms)
- Our website (contact forms, cookies, analytics tools)
- Events, seminars, or networking functions
- Third-party referrals and publicly available sources
- Recruitment applications and professional networking platforms (e.g., LinkedIn)
4. How We Use Your Information
We use personal information to:
- Provide our building and construction services
- Manage client relationships and projects
- Send updates, offers, and industry news
- Respond to inquiries or requests
- Recruit and evaluate job applicants
- Comply with legal and regulatory obligations
- Improve our services and website user experience
5. Disclosure of Your Information
We may share your information:
- Within Realcognita’s offices and staff in Australia, USA, Philippines, Singapore, and Vietnam
- With trusted third-party service providers (e.g., IT services, legal advisors, payment processors)
- If required by law or to protect our legal rights
- In connection with a business transfer or restructuring (with confidentiality protections)
6. Cross-Border Data Transfers
Given our global operations, we may transfer personal information between our offices and to jurisdictions with different data protection laws. We ensure adequate safeguards are in place, including data processing agreements and adherence to applicable privacy laws such as:
- The Australian Privacy Act 1988 (Cth)
- The General Data Protection Regulation (GDPR) (for EU-related data)
- Relevant privacy laws in the USA, Singapore, Philippines, and Vietnam
7. Security of Personal Information
We are committed to safeguarding personal information and have implemented security measures including:
- Secure servers and encrypted storage
- Restricted access to authorised personnel
- Regular data security reviews and updates
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing or correcting your personal information
- Requesting deletion or restriction of your data
- Withdrawing consent (where applicable)
- Lodging a complaint with a regulatory authority
For EU residents, these rights are provided under GDPR. For Australian residents, they are under the Australian Privacy Act.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can control cookie settings through your browser preferences.
11. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be available on our website, and significant changes will be communicated where appropriate.
13. Contact Us
For any questions or concerns regarding your personal information or this Privacy Policy, please contact:
Realcognita Pty Ltd
Website: www.realcognita.com
Offices: Australia | USA | Philippines | Singapore | Vietnam