Effective Date: 05.10.26
These Terms of Service govern your use of the Realcognita website. By using this website you agree to them. If you do not agree, please do not use the website.
1. About These Terms
This website is operated by Realcognita Pty Ltd and its affiliated entities (“Realcognita”, “we”, “our”, “us”). These terms apply to everyone who visits or uses the website, including its enquiry form, newsletter signup and website assistant.
These terms do not govern the services we provide to clients. Those services are provided under a separate written agreement, proposal or statement of work, which takes precedence over these terms for the engagement it covers.
2. Who We Are
Realcognita is a multidisciplinary technical services business supporting the construction industry in Australia and the United States, with teams in Australia, the United States, the Philippines, Singapore and Vietnam. Our services include architectural design and documentation, drafting, estimating, BIM modelling and coordination, structural detailing, 3D visualisation and project administration support.
3. Using This Website
You may use this website for lawful purposes and in line with these terms. You agree not to:
- Use the website in a way that breaches any law or regulation, or infringes the rights of others
- Attempt to gain unauthorised access to the website, its servers, its administration area or any connected system
- Introduce viruses, malicious code or anything else designed to damage or disrupt the website
- Scrape, harvest or copy the website’s content or data in bulk, by automated means or otherwise
- Use the website to send unsolicited marketing, spam or misleading information
- Interfere with other visitors’ use of the website
We may restrict or suspend access to the website, or block traffic, where we reasonably believe these terms are being breached or the security of the website is at risk.
4. Information on This Website
The content on this website describes our capability and services in general terms. It is provided for information only and is not professional, technical, legal or financial advice. Project scope, timeframes and pricing depend on each engagement and are confirmed in writing.
Nothing on this website is an offer capable of acceptance or creates a contract between you and Realcognita. We take reasonable care to keep the website accurate and up to date, but we do not warrant that it is complete, free of errors or always available.
5. Enquiries and Communications
When you submit an enquiry, subscribe to our newsletter or otherwise contact us through the website, you confirm that the information you provide is accurate and that you are entitled to provide it. Submitting an enquiry does not create an engagement or an obligation on either party.
You can unsubscribe from our newsletter at any time. We handle personal information in line with our Privacy Policy.
6. Website Assistant
Our website assistant answers general questions about Realcognita using automated, AI-generated responses based on the content of this website. Its answers may be incomplete or inaccurate and are not advice; please confirm anything important with our team through the contact page.
Please do not share sensitive personal, financial or confidential project information with the assistant. Conversations are processed by a third-party AI provider to generate responses.
7. Intellectual Property
The Realcognita name and logo, and the website’s design, text, graphics, renders, photographs and other content, are owned by or licensed to Realcognita and are protected by copyright, trade mark and other intellectual property laws.
You may view, download and print pages from this website for your own business reference. You may not reproduce, modify, distribute, republish or commercially use any content without our prior written consent. Project imagery and client names appear with the permission of the businesses concerned and remain their property where applicable.
8. Third-Party Websites and Services
This website links to, or includes content from, third-party services, including our careers portal, map embeds and analytics tools. They are provided for convenience; we do not control them and are not responsible for their content, availability or privacy practices. Your use of them is subject to their own terms.
9. Careers
Job vacancies are listed, and applications are handled, through our third-party careers portal. Applications are subject to that portal’s terms and our recruitment processes. Information about roles on this website is general and does not form part of any offer of employment.
10. Disclaimer and Limitation of Liability
To the maximum extent permitted by law, the website is provided “as is” and we exclude all warranties, representations and conditions that are not expressly set out in these terms.
To the maximum extent permitted by law, Realcognita is not liable for any loss or damage, including indirect or consequential loss and loss of profit, revenue, data or opportunity, arising from or in connection with your use of, or inability to use, this website or any content on it.
Nothing in these terms excludes, restricts or modifies any right, remedy or guarantee that cannot lawfully be excluded, including the consumer guarantees under the Australian Consumer Law. Where our liability for a breach of such a guarantee can be limited, it is limited, at our option, to supplying the relevant services again or paying the cost of having them supplied again.
11. Indemnity
You agree to indemnify Realcognita against any claim, loss or cost arising from your breach of these terms or your misuse of this website.
12. Privacy and Cookies
Our Privacy Policy explains how we collect and use personal information, and our Cookie Policy explains the cookies this website uses and how to control them. Analytics cookies are only set with your consent.
13. Changes to These Terms
We may update these terms from time to time. The version published on this page applies from the effective date shown above, and your continued use of the website after a change means you accept the updated terms.
14. Governing Law
These terms are governed by the laws of Western Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of Western Australia and the courts entitled to hear appeals from them.
15. Contact Us
For any questions about these terms, please contact us through our contact page.
Realcognita Pty Ltd
Website: www.realcognita.com
Offices: Australia | USA | Philippines | Singapore | Vietnam